Trust & safety

The Passa promise.

This page is maintained by Passa to answer common questions about how Passa handles verification, privacy, AI use and data control. It describes practices currently enabled in the product; it is not an independent certification.

Verification integrity

Verification is performed by named external parties (former employers, reference providers, credential bodies) through a secure invitation link. Their responses are stored with an audit trail. JDC never “grants” a verification a party did not confirm, and users cannot pay to raise a verification status.

Privacy controls

Professionals control who sees their profile (private, recruiters, or public) and can generate temporary sharing links with expiry and revocation. Sensitive files (identity documents, interview recordings) are private by default and never appear on public pages.

AI use

AI is used to draft interview summaries and surface follow-up questions for a human reviewer. It is never used to hire or reject, infer protected characteristics, analyse facial expression, or rank accents. All AI-generated content is labelled and reviewable.

Shared responsibility

JDC operates the platform, enforces access controls, and provides auditable evidence. Recruiters remain responsible for hiring decisions and compliance in their jurisdictions. Professionals remain responsible for the accuracy of the information they enter and share.